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Providers/Bao Viet Insurance Corporation
Aviation insurance carrierCompany

Bao Viet Insurance Corporation

Hanoi, Vietnam

Bao Viet is a credible Vietnam aviation-insurance option for enterprise risks, backed by Bao Viet Group, an AM Best B++ financial strength rating and official aviation coverage pages. The public product materials are strong on covered customer categories and coverage scope, but weak on public rates, underwriting appetite, aircraft-age rules and full policy wording.

Contact

Get quote

Websitebaovietonline.com.vn

Email[email protected]

Phone1800 1118; 1900 55 88 99; +84 24 3573 0505

Contact formbaovietonline.com.vn

Quote requestbaovietonline.com.vn

LinkedInlinkedin.com

Best for

  • Vietnam-based aviation operators
  • Airports and aviation-service businesses
  • Commercial or private aircraft operators seeking local Vietnamese insurance support
  • Enterprise buyers comfortable with custom underwriting

Potential drawbacks

  • No public aviation rate table or instant aviation quote
  • No public aircraft-age or pilot-experience appetite rules
  • No meaningful independent aviation-customer review base found
  • Aviation claims guidance is public but high-level

Coverage and fit

Aircraft segments

aircraft and flying equipmentairline fleetsjet aircraftaircraft hull and installed equipment

Coverage lines

aircraft hull physical damagespares and installed equipment physical damageaviation third-party legal liabilitypassenger, baggage, cargo and mail liabilityairport operator liabilityair traffic control liabilityaviation product liabilitypilot and flight attendant medical expenses after in-flight accidentloss of use or aircraft grounding losswar risk and hijacking coverage reported or listed in legacy aviation materials

Borrower segments

Not listed.

Usage segments

commercial aviationprivate aviationairportsground handling servicesaviation catering servicesaviation refuelling servicesair traffic control servicesaircraft operators and developers

Research signals

Reputation score

Not scored

Signal strength

low_for_aviation_specific_reviews

Sources

17

Aviation-specific customer reviews are scarce. Broader public signals portray Bao Viet as a large, established Vietnamese insurer with wide distribution, strong local recognition and useful digital claim tools, but with recurring complaints around process complexity, app verification, service consistency and claim-document friction.

Positive themes

  • Large, legitimate local insurer in Vietnam
  • Nationwide network and Bao Viet Group backing
  • Official 24/7 support channels
  • Google Play users rate the BaoViet Direct app positively overall
  • Public forum commenters often describe Bao Viet as reputable or legitimate for local insurance

Negative themes

  • No independent aviation-insurance customer review base found
  • Some app users report identity-verification and claim-submission friction
  • Some public commentary describes after-sales service and claim handling as variable
  • Claims and direct-billing processes can feel document-heavy or slow

Forum themes

  • Reddit discussion is mostly about health, travel and motorbike insurance rather than aviation.
  • Some Reddit users recommend Bao Viet as a large local insurer, while others prefer regional or international plans for higher limits or broader cross-border needs.
  • No material TailExchange-relevant aircraft-owner or aviation-operator forum discussion was found.

Sources