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Providers/MAPFRE Seguros Generales Chile
Aviation insurance carrierCompany

MAPFRE Seguros Generales Chile

Santiago, Región Metropolitana de Santiago, Chile

MAPFRE Chile publishes an aviation product covering hull, third-party liability, passenger liability, and crew/passenger personal accident for aircraft based in Chile and authorized by DGAC. The product is evaluation-based, with several exclusions, and the public CTA routes to a generic contact form and phone channel rather than an instant aviation quote or bind workflow.

Contact

Get quote

Websitemapfre.cl

Phone600 700 4000

Contact formmapfre.cl

Quote requestmel.mapfre.cl

LinkedInlinkedin.com

Best for

  • Chile-based airplane and helicopter owners/operators
  • Aviation buyers wanting a large regulated Chilean insurer
  • Businesses comfortable with phone, office, broker, or form-based quoting

Potential drawbacks

  • No public instant aviation quote or bind flow
  • No aviation-specific claims phone or email found
  • No independent aviation-specific review/forum signal found
  • Several excluded aircraft categories are disclosed

Coverage and fit

Aircraft segments

airplanehelicopter

Coverage lines

aircraft hullthird-party legal liabilitypassenger legal liabilitycrew and passenger personal accident

Borrower segments

Not listed.

Usage segments

Chile-based aircraft operationsbusiness aviationaeronautical activity

Research signals

Reputation score

Not scored

Signal strength

low_aviation_specific_moderate_general_insurance

Sources

17

Public aviation-specific sentiment is very thin. General public sentiment for MAPFRE Chile and MAPFRE-branded insurance is mixed: official Google-review snippets highlight office attention, speed, trust, and prices, while independent complaint and review pages contain recurring non-aviation complaints about claim delays, coverage disputes, repair/payment issues, and responsiveness.

Positive themes

  • Officially curated Google-review snippets praise office attention, speed, trust, and pricing.
  • Some third-party commentary describes a broad product range and accessible online or customer-service channels.
  • Regulatory and rating sources support the insurer's institutional credibility.

Negative themes

  • Independent general-insurance complaints frequently mention delays, nonpayment or disputed payment, lack of response, and claim-process friction.
  • Trustpilot reviews for www.mapfre.cl are strongly negative overall, but many reviews appear cross-market and not aviation-specific.
  • No aviation-specific public praise or criticism was found.

Forum themes

  • No aviation-specific forum, Reddit, pilot-community, or owner-community discussion was found in the public search pass.

Sources