Sell
Providers/National Insurance Company Limited
Aviation insurance carrierCompany

National Insurance Company Limited

Kolkata, West Bengal, India

NICL is a large government-owned Indian non-life insurer listed by IRDAI and tied to aviation through IRDAI PA filings, a public flight-school aircraft hull/liability court record, public aviation UIN/product signals, and TropoGo drone/BVLOS insurance disclosures. The public record supports aviation capability, but not a modern direct aviation quote path or detailed hull/liability appetite by piston, turboprop, or jet category.

Contact

Contact

Websitenationalinsurance.nic.co.in

Email[email protected]

Phone1800-345-0330

Contact formnationalinsurance.nic.co.in

LinkedInlinkedin.com

Best for

  • India-based aviation and drone risks that can work through offices, brokers, or partner platforms
  • Commercial drone operators seeking third-party, comprehensive, BVLOS, night-flying, payload, or RPTO/training cover via TropoGo where National may be an underwriter
  • Flight schools or aviation businesses that can document DGCA compliance, training procedures, airworthiness, and logbooks

Potential drawbacks

  • No direct official aviation quote or application URL was found
  • No current official detailed hull/liability appetite guide was found for piston, turboprop, or jet aircraft
  • Partner drone pages disclose multiple underwriters, so National may not be the carrier on every drone policy
  • Public reviews and dispute records show claims-service concerns outside and within aviation
  • CRISIL's current public rating outlook is Negative with solvency concerns

Coverage and fit

Aircraft segments

licensed standard-type aircraftfixed-wing aircraftrotor-wing aircraftseaplanesflying boatsglidersamphibious aircraftdirigible airshipsprivately owned licensed passenger-carrying aircraftchartered licensed passenger-carrying aircraftregular airline aircraftsingle-engine aircraftmulti-engine aircrafttraining aircraft / flight-school aircraftdrones / UAVs / RPAS

Coverage lines

aviation personal accident for crew members - groupaviation personal accident for crew members - individualaircraft hull and liabilities policy evidenced in public court recordaircraft hull/liabilities insurance public UIN signalaircraft hull war and allied risks public UIN signalairline excess war liability public UIN signalairport owners and operators liability public UIN signalaviation fuelling and refuelling liability public UIN signalaviation ground handlers liability public UIN signalaviation product and grounding liability public UIN signalhangar keepers liability public UIN signalhull including spares engines deductible insurance public UIN signalloss of licence public UIN signalsatellite insurance public UIN signalspares all risks liability public UIN signaldrone third-party liabilitydrone hull / accidental physical damagedrone comprehensive coverdrone payload or equipment coverBVLOS drone add-onRPTO / training drone add-onnight flying drone add-oncommercial UAV premises, products, and hangar keepers liability via partner-platform wording

Borrower segments

Not listed.

Usage segments

aircraft crew personal accidentlicensed aircraft passenger exposureflight training / training sortiescommercial drone operationsBVLOS drone trials or operationsRPTO / drone training operationsnight drone flyingall-India drone operations within permissible flying zonesdrone mapping and survey operationsdrone agriculture operationsdrone emergency or search-and-rescue operationsdrone construction, engineering, oil, gas, energy, rail, and transportation operations

Research signals

Reputation score

2.6

Signal strength

moderate_overall_but_low_for_aviation_specific_reviews

Sources

19

Public signals are mixed. Official and partner-platform sources emphasize scale, government ownership, drone-market innovation, and broad insurance capabilities. Independent general-insurance review and consumer-dispute signals frequently criticize slow claim handling, responsiveness, and claim denials. Aviation-specific independent customer-review volume is thin, but the Redbird hull/liability case is a significant public aviation claims dispute that ended adversely to National at trial.

Positive themes

  • Government-owned incumbent with long operating history and broad India footprint
  • Recognized by IRDAI as a registered non-life insurer
  • Publicly connected to innovative BVLOS and commercial drone insurance arrangements through TropoGo/Itus
  • TropoGo app testimonials praise ease of getting drone insurance and support around drone operations
  • Some directory and workplace-review sources show positive location or employee sentiment

Negative themes

  • General consumer-review sites show recurring complaints about claims settlement, response times, and staff attitude
  • Consumer-dispute/news reports outside aviation describe adverse findings for delayed or denied claims
  • CRISIL highlights weak underwriting performance and solvency below regulatory stipulation
  • The Redbird aviation hull/liability dispute shows a substantial claim repudiation over DGCA/training-procedure issues, with the court finding for the insured at trial
  • No current public aviation appetite guide or direct aviation quote process is easy to verify

Forum themes

  • No meaningful recurring aviation-forum discussion specific to National Insurance's manned-aircraft appetite was found in public search results.
  • Drone-platform reviews are more visible than pilot/owner forum discussion for manned aircraft.

Sources