Trust And Support
How to reach the right team
TailExchange routes support, opt-out, privacy, and takedown requests through dedicated intake paths. If your request is any form of “stop contacting me,” we pause outreach quickly and target suppression within 1 business day while we confirm scope.
Support and account help
Questions about your account, offers, listing access, or product behavior.
/supportOutreach opt-out or unsubscribe
Requests to stop owner outreach, unsubscribe, or suppress a contact point or tail number.
/opt-outPrivacy and data-rights requests
Requests involving access, correction, deletion, or owner-level profile suppression.
/privacy-requestPhoto takedowns and DMCA notices
Use the DMCA flow for image-rights complaints, copyright notices, and photo removal requests.
/takedownLegal notices
Formal legal notices, counsel contact, or matters that should bypass normal support triage.
/takedownWhat to expect
- Unsubscribe and owner opt-out requests are targeted for suppression within 1 business day.
- Privacy and data-rights requests are acknowledged quickly, with an action plan when review is required.
- Photo takedown requests may trigger provisional same-day removal from public display while follow-up continues.
- Complex legal, ownership, or trust-sensitive disputes may require additional verification before final disposition.